Terms of service
Last updated: September 2026
Welcome to Ayupharma Naturals. These Terms of Service govern your use of our website and the purchase of products from Ayupharma Naturals. By accessing our website or placing an order, you agree to these terms.
1. About Our Store
Ayupharma Naturals provides Ayurvedic, nutraceutical and wellness products through our online store.
All products available on our website are subject to availability. We reserve the right to modify, discontinue, or update any product, price, description, or offer at any time without prior notice.
2. Product Information
We make reasonable efforts to ensure that product descriptions, images, ingredients, quantities, prices and other information displayed on our website are accurate.
However, actual product packaging, colour, appearance or labelling may differ slightly from images displayed on the website.
Customers should always read the product label, ingredients, directions for use, warnings and other information provided with the product before use.
3. Intended Use
Our products are intended to be used according to the instructions and recommendations
4. Orders
When you place an order through our website, you agree to provide accurate and complete information, including your name, contact details, billing address and delivery address.
We reserve the right to cancel or refuse an order in circumstances including:
Product availability issues.
Incorrect pricing or product information.
Suspected fraudulent or unauthorized transactions.
Incorrect or incomplete customer information.
Any other circumstances where fulfilment of the order is not reasonably possible.
If an order is cancelled by us after payment has been received, the applicable refund will be processed.
5. Pricing and Payments
All prices displayed on the website are subject to applicable taxes and charges as indicated during checkout.
We reserve the right to change product prices, discounts and promotional offers at any time.
Payment must be successfully completed through the payment methods available at checkout, unless Cash on Delivery is offered for the particular order.
6. Shipping and Delivery
Orders will be shipped to the delivery address provided by the customer at checkout.
Delivery timelines displayed on our website are estimates and may vary due to factors including logistics delays, weather conditions, public holidays, remote locations or circumstances beyond our control.
Customers are responsible for providing an accurate delivery address and contact information.
7. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy.
Customers should review that policy before placing an order.
Returns are generally accepted within 7 days of delivery only for eligible circumstances such as receiving a damaged or incorrect product and subject to the conditions stated in our Return & Refund Policy.
8. Website Use
You agree not to:
Use our website for unlawful purposes.
Attempt to gain unauthorized access to our website or systems.
Interfere with the operation or security of our website.
Copy, reproduce or misuse our content, images, branding or other intellectual property without permission.
Submit false, misleading or fraudulent information.
We reserve the right to restrict or terminate access to our website where necessary.
9. Intellectual Property
All content available on this website, including but not limited to:
Ayupharma Naturals name and logo.
Product images.
Text and descriptions.
Graphics.
Website design.
Videos.
Original content.
is owned by or licensed to Ayupharma Naturals and is protected by applicable intellectual property laws.
You may not reproduce, modify, distribute or commercially use our content without prior written permission.
10. Third-Party Services
Our website may use third-party services such as payment gateways, shipping providers, analytics services and other technology providers.
Your use of such services may also be subject to the respective third party's terms and policies.
11. Limitation of Liability
To the extent permitted by applicable law, Ayupharma Naturals shall not be responsible for losses arising from:
Improper use of products.
Failure to follow product instructions or warnings.
Incorrect information provided by the customer.
Delays caused by third-party logistics or service providers.
Events beyond our reasonable control.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.
12. Changes to These Terms
We may update these Terms of Service from time to time.
Any changes will be posted on this page with the updated date. Your continued use of our website after changes are posted constitutes acceptance of the updated terms.
13. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of the courts having appropriate jurisdiction over the matter.
14. Contact Us
For questions regarding these Terms of Service, please contact:
Ayupharma Naturals
Email: ayupharmanaturals@gmail.com
Phone/WhatsApp: +919992734655
Address: HUDA PARK Jhajjar Road Jhajjar Chungi, 2/22 luxmi nagar, 124001 Rohtak HR, India