Shipping policy
Last updated: September 2026
At Ayupharma Naturals, we aim to deliver your orders safely and on time across India.
1. Shipping Coverage
We currently ship orders to serviceable locations across India.
2. Processing & Delivery Time
Orders are generally processed after successful order confirmation.
The estimated delivery time is 5–7 business days from the date of order confirmation.
Delivery timelines may vary depending on the delivery location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.
3. Order Tracking
Once your order has been shipped, you may receive tracking information through your registered contact details.
You can use the tracking information to check the status of your shipment.
4. Incorrect Delivery Information
Customers are responsible for providing accurate:
Name
Mobile number
Email address
Complete delivery address
PIN code
Ayupharma Naturals will not be responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.
5. Delayed or Lost Shipments
While we work with our logistics partners to ensure timely delivery, occasional delays may occur due to circumstances beyond our control.
If your order appears significantly delayed or is marked as delivered but has not been received, please contact us so that we can assist you with the shipment.
6. Damaged Packages
If your package arrives visibly damaged, please take clear photographs of the package and product and contact us within 7 days of delivery.
For eligible damaged-product cases, please refer to our Return & Refund Policy.
7. Contact Us
For shipping-related questions, please contact:
Ayupharma Naturals
Email: ayupharmanaturals@gmail.com
Phone/WhatsApp: +919992734655
Address: HUDA PARK Jhajjar Road Jhajjar Chungi, 2/22 luxmi nagar, 124001 Rohtak HR, India